Actively engaging.
Proactively listening.
Meaningfully changing.

The RESPONSIVE project aims to enhance the responsiveness of Europe’s social services to input from diverse citizens.

Explore how we see responsiveness in social services

Join us in exploring the concept of responsiveness in social services. Let us know in the comments what responsiveness looks like in your service

Active citizens’ ideas and methods for change

Your contribution matters! We look forward to learning from your unique experience

Project Publications

Narrative, legal, policy and organisational dimensions of responsiveness

This chapter presents the analysis of narrative, legal, policy and organisational frameworks shaping the extent to which social services respond to citizen voice and participatory input. The findings are organised by social services sector, in which results for each country can be found.

Citizen experiences of taking part in co-creation processes 

Executive Summary – Research report 

This report presents the results and the analysis of a qualitative empirical study of citizens’ experiences of taking part in co-creation processes in social services across six European countries (Austria, Denmark, France, Poland, Portugal, and Romania)

Citizen experiences of taking part in co-creation processes 

Research report 

The report is part of the Horizon Europe research and innovation project ‘Increasing responsiveness to citizen voice in social services across Europe’ (RESPONSIVE) that runs from 2023-2026.

National Events

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